Returns + Exchanges
Change of mind
Please ensure you check your order at the checkout to make sure you have ordered exactly what you need. We do not offer any returns or exchanges due to potential hygiene issues.
Damaged Items on Delivery
Should you receive a delivery from Modern Day Rani which is damaged, contact us immediately at firstname.lastname@example.org
We will instruct you via email the method in which to claim your replacement or refund. Please take a photo of the damaged products and email a photo of your damaged products, along with your order confirmation to email@example.com within 24 hours of delivery – we can only proceed with issuing the replacement products or refunds with proof of damage. Receipts must be provided as proof of purchase.
Please note that for any refund or exchanges postage will be at the buyer’s expense. We recommend using registered/trackable post as we do not hold responsibility for lost packages.